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@EA_Aljo Video uploaded from Xbox Series X showing the repro steps. First part of the video is showing Create A Team functioning as expected. Then merging my current roster with the most recently released online roster and re-entering Create A Team. At this point the load icon in the top right begins to spin, and then the video stops because the game crashes and I am sent back to the Xbox Home screen. This issue began for me with game patch 1.40 in January, so I haven't been able to use any of the last 5ish online roster updates for my active roster.
Edit: Since it looks like the video uploaded super small, I put it on streamable, linked here: https://streamable.com/s68p0s
Thank you! I'll pass this on to the team.
- W00PEX3 years agoRising Scout
I deleted all my savings so now it works for me but now i have to make all my created teams again 😒
- EA_Aljo3 years ago
Community Manager
Thanks for letting me know.
Is your current roster a custom one that was created before the most recent update was released?
- 3 years ago
@EA_Aljo Yeah, I began creating teams on this same roster basically since the game was release and had been merging it with each new roster update without issue until game patch 1.40 was released in Jan. Since that patch, any attempt to merge my roster with an updated online roster results in the crashing behavior exhibited in the video I shared. So at best, I think I am 6-7 updated roster releases out of date.
It'll be super frustrating if the only solution is to delete/rebuild all the created teams on a new roster. I'd invested a pretty significant amount of time in building those custom teams. Unfortunate that it seems a significant bug was introduced to this functionality.
Side note: I really appreciate your time in helping to problem solve this!
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