Forum Discussion
11 Replies
- EA_Aljo3 years ago
Community Manager
Hello, @8ec780439e6f3418
It's possible the population in your region is low. However, it would be good to power cycle your equipment in case there's an odd connection issue going on. To do that, unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
@EA_Aljo Thanks for your reply. I will try this. You said the population in my region is low. Is there a way to play outside my region. I know in fifa there is a proximity setting that you can take off. Is there one in NHL?
- EA_Aljo3 years ago
Community Manager
I don't know what the population is in your area, but if you're in a less populated area, it's possible this could be part of it. There is no proximity setting, unfortunately.
@EA_Aljo I’m in a big city so that shouldn’t be a problem. I’ll try resetting the router like you said but I don’t think that’s it because my other sports games I find people easily
- EA_Aljo3 years ago
Community Manager
You should be able to find a match then. I'm not seeing many reports on this so it would be good to go through some troubleshooting if what I suggested doesn't help. Is it always with the first round or is it happening mainly in the other rounds?
@EA_Aljo @I’m not sure what you mean by 1st round. I’m new to the game so I made a character in CHEL tries to play a 1v1v1 match and i could never find any game it says low population and 1 minute 8 seconds average wait time but I wait for 3 4 minutes and nothing. I’m going to try some trouble shooting when I’m home
- EA_Aljo3 years ago
Community Manager
The mode you're playing is called Ones Eliminator. You start in the first round and the winner moves on to the next round. There are 4 rounds in total. As you progress through the rounds, the player pool is lower because you're only playing others that have moved on to the same round you're in. If you're not finding anyone for the first round, that is either due to the low population or an issue with the connection. Can you play other modes in WoC? Do you also play Online Versus and/or HUT? If so, are you finding opponents in those modes?
Online versus I can find players. I tried to play Hut Rush online but couldn’t find anyone as well.
- EA_Aljo3 years ago
Community Manager
That's sounding more like an issue with your connection then. What system are you playing on? Also, take a look at the NAT setting and let me know what it says. To find this, you can go to your console's network settings.
@EA_Aljo @I’m on ps5. I will check and let you know thanks for the help
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