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I don't see how there's a disregard of community feedback. There have been numerous changes this year alone based on this. We even have the Community Requests items.
Obviously, HUT is a monetized mode. However, we have added many ways to get items for free. Again, community feedback played a big role in this. There really isn't a need to spend money. There are YouTube series dedicated to this specifically. HUT is not solely there to be a money grab. It also offers some of the most competitive play. People say they hate the sweats, but they also provide some pretty intense competitive action.
@EA_Aljo you're right, that was not the correct way to phrase that. You guys do a good job of visibly acknowledging feedback. What it should have said is a complete disregard for the community- I apologize.
Don’t get me wrong- I love the game and the mode or I wouldn’t spend countless hours grinding objectives, moments, Rivals, SB, and HC that result in hardly equitable rewards and empty packs. The feeling of accomplishment gone within a split second of opening that big pack you’ve been saving up for to get an 84ovr in June.
I guess what I’m saying is more often than not, the juice ain’t worth the squeeze and many, many people have expressed discontent and rewards seem to get worse and worse… but we all genuinely enjoy the game so we keep playing. That’s the disregard for the community that I was talking about.
Other than that the Base challenge was great, I loved it.
- EA_Aljo2 years ago
Community Manager
If I'm understanding you right, your issue is not getting higher overall items in reward packs?
- mattyDZnut2 years agoNew Novice
No, I’m not asking for sick pulls every time that would also take some fun out of it.
Overall, I would say my issue is that everything appears, from a consumer perspective, to come down to be a money grab and that the rewards for completing week+ long objectives are usually not worth the grind it takes from a time standpoint. I don’t think any of your customers would complain if you increased the odds, though, now that you mention it. There is a satisfaction in grinding for a reward but when you complete a list of objectives for a pack that contains an 85-95 ovr player and somehow you always end up with the 85 that’s pretty crummy. Not only does it feel like a massive waste of time and make one resent the game but it’s also BS that some people who complete the same list may actually pull the high end of the range (if they do exist). More demanding objectives should have a better reward for all- a 10ovr differential is kind of an F U to your community since I’m guessing the majority are pulling the bottom end.
That’s just one example off the top of my head but I’d say most are disappointed in the rewards as a whole. I’m guessing/hoping you guys at least take a peak at the HUT subreddit so I’m sure you’re well aware of that by now.
Appreciate your time @EA_Aljo - you’ve got a tough job I will give you that lol
- EA_Aljo2 years ago
Community Manager
Appreciate the feedback. Thank you. It would be good to see more guaranteed rewards rather than an item range. Which, as you pointed out, normally results in a the low end of that range since the probabilities are often weighted as such.
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