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southpaw86's avatar
southpaw86
Seasoned Scout
2 years ago
Solved

HUT Elite Matthew’s boosters broken and total rip off

So after finally acquiring my 5th booster to push Matthew’s into 94 ovr, I go to upgrade and there’s just 1. I literally have proof for 3 lol this game is unbelievable.. I’ll never hear a word from EA and thanks for the waste of my time and money for another season.

Spoiler
 
  • @southpaw86 

    We can't help with missing content over Answers HQ. You'll need to contact an advisor to have this investigated by opening a case here.

5 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @southpaw86 

    We can't help with missing content over Answers HQ. You'll need to contact an advisor to have this investigated by opening a case here.

  • why? why is ea sports customer service and support non existent without twisting an arm?

  • southpaw86's avatar
    southpaw86
    Seasoned Scout
    2 years ago

    @EA_Aljo  And what a treat that’s been!

    Ea customer service: thanks for reaching out! You’ll hear back on your issue within the next year when we release our next untested broken game 🤘

    what a waste of time and money 

  • southpaw86's avatar
    southpaw86
    Seasoned Scout
    2 years ago

    Update: 2 weeks in and still no resolution from EA customer service. A lot of asking me to do cases again, we will be with you soon, sorry this is taking so much time…. But zero effort to resolve the issue.

    as expected of course.

  • Rcap238's avatar
    Rcap238
    Seasoned Rookie
    2 years ago

    Did you get the call either in the morning from a new "rep" everyday asking you for a detailed description of your problem, they tell you they will get back to you. The next day another call from another rep comes in and they ask the same questions. Rinse and Repeat the process until they tell you to call a number to connect with another oxygen thief that has no intent on helping. 

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