I buy the tried pre-installed thinking hybird controls are there when herd no hybird controls they EA played everyone to buy the game waste are money on something told us this Friday coming out. Patch for hybrid yesterday lied to people buy the game all they doing making everyone switch new controller play I like my full money refund kindly no hybird controls thank you.
Community ManagerHello, @guo8yrmv1m8n
Hybrid controls are returning by the end of October. If you'd like to see if a refund is available, please contact the retailer the game was purchased from.
No need to be sarcastic,, you really think the store is going to give anyone a refund? Why were Hybrid controls removed in the first place? Who asked EA to remove them? Did you think of people who don't play video games on a 24/7 schedule and are used to simple controls they have been playing with for last 50 years?
I'm in the same boat, I bought the game at launch and was super excited, however I still havent played a single game because of the controls. You guys came up with a roster update yesterday, don't you think controls should be a top priority ?
Thank you,
Edit: Removed obscured profanity. Please do not swear per the Answers HQ rules. -CM
Community ManagerI'm not being sarcastic. We've already stated numerous times the hybrid controls are returning. As far as whether or not I think a store is going to issue a refund goes, that's not up to me. It's up to the retailer.
I don't have details on why they were removed.
Well said ! I just wanna know why they were removed, adding new controls is fine however removing something this important just doesn't make any sense at all.
@f15380818e8abcf3 wrote:Well said ! I just wanna know why they were removed, adding new controls is fine however removing something this important just doesn't make any sense at all.
Clearly they didn't understand their community and it's players, this was also a way to force everyone to use total control. They didn't account for disabled and older fans of the series who rely on old control schemes.
Community ManagerThis has nothing to do with forcing people to use the new Total Control scheme. Personally, I'm sticking to skill stick because I've had a hard time adapting to Total Control and not clicking down on the right stick, but it's getting better. I'm adapting to it.
I truly feel terrible for those with mobility issues that can't use the new controls. I imagine that was one of the deciding factors for bringing the Hybrid controls back. We certainly don't want to alienate those players.
As far as this goes to those that are not disabled though, this game is vastly different than it was in 1994. Those controls were great when you had a very simple control scheme. In 2023 that's just not the case as there are far more functions now. Every time something new gets added, it somehow needs to be mapped to legacy controls. Then we have to also take in to account exploits. Such as how backskating with protect puck was abused. So, that needs to be mapped to something else. We can't have old controls where this is still possible since that defeats the purpose of removing this exploit. Quite simply though, this game isn't meant to be played with a Sega Genesis controller when it's made to support modern hardware. Again, in the case of disabled players, I wish we had a simplified control scheme for you all to use. Hopefully, the Hybrid controls will still let many of you play.
You act as if we did this to be malicious. Which absolutely is not the case.
NO HYBRID / 94 CONTROLS. WOW
Not supporting EA anymore been buying ur games for 20 years, no more NHL 23 was my last game will play or buy. Btw nhl 23 is better than 24 lol
