STORE ERROR there are no packs to display at this time.

Points. 1150

@kgmitch8 

Since those points can't be spent, please contact the retailer you purchased them from to see if a refund is possible.

Microsoft. Not possible. 

@kgmitch8 

Unfortunately, there's nothing we can do about this since points can't be spent in the store. The best I can advise is to talk to MS to see if there's anything they can do.

Hello. I just purchased 13000 NHL24 points  Sunday Jan 12 2025. I spend alot of money as you can see on my account throughout the years with NHL in xbox and come to find out the store is CLOSED to "transition to NHL25"  Seriously?? Why are you guys still selling points for a store the "closed".

I will need a full refund ASAP as that's ridiculous on so many levels.

I can supply any info you need but you should easily  e able to verify

Sincerely

Lee

Hello, @Hemicoup1977 

Since the purchase went through either Microsoft or Sony, you'll need to contact their support to see if a refund is possible.