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337944's avatar
2 years ago

Technical Test Reedemed But Not Showing Up

Hi there,

I wasn't really sure if i needed to post here in this forum or send an email... but I redeemed my playtest code, but the game is no where to be found on my xbox... It's been over 2 hours since I redeemed the code and I figured it would be installed and showing up by now. Anyone else notice this same issue?

Thanks in advance for any help!

6 Replies

  • @337944 Looking for a grey background game with a white EA symbol on it. When you claimed the game it should have told you what it was and that is what you look for. It's under a code name not NHL 24.
  • Same thing here… the game is nowhere to be found on my PS5. I’ll wait and see tomorrow at 2PM EST.

  • As far as Xbox games go, I found it in my library under games that start with "X". Maybe start there. If you have the same issue as I did, you have to go find it there then click on it & install that way. It did NOT auto install like it should have so you'll have to do it manually. Not sure if Playstation is the same but I'd guess so. Hope that helps.

  • It's listed in my transactions, but it's not listed in my game library, so there's no way for me to download it (PS4).

  • Azp08's avatar
    Azp08
    Seasoned Newcomer
    2 years ago

    I found the game in the library under ”bought games” i see it in the psn app now, and i can press download, so i hope i will see it on the ps5 later when i got home!

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