Why won`t my be a pro load?
My Be a Pro has said "Failed to retrieve data: please try again later" for days. How can I access it again?
Forum Discussion
24 Replies
UUUUUGGGG! I deleted my Nhl 24 data on my console and be a pro still doesn`t work!
I do have the digital. That too bad but oh well
- EA_Aljo
Community Manager
It is offline. However, if you have a digital version of the game, you still need to contact our servers. You're not playing the game on our servers though. Unfortunately, it sounds like your save is corrupt. That's not something we can recover.
Also Isn`t Be a Pro an offline mode? So, why would wifi connection affect it?
Hard to remember. I have been saving but who knows. I can think of a time i may have switched but...Ya thanks for the help
- EA_Aljo
That's all I can think of. Did you happen to switch to another game/app or shut off your console without saving and exiting? That has been known to corrupt saves.
Right. Well thanks for your help. I you are out of ideas that`s what I`ll hafta do.
- EA_Aljo
Normally, your save will download from the cloud. I'm not going to guarantee that on the off chance something happens.
So, I`ll lose my progress?
- EA_Aljo
It's very possible your save is corrupt. Hopefully, deleting the personal saved data will download a clean save from the cloud. This is explained in the steps before. However, it is possible you could lose your offline saves and changes to any settings you've made.
- Press the Guide button and then highlight the NHL 25 tile
- Hit the Menu button. It's the small one to the right of the Guide button with 3 horizontal lines on it
- Go to Manage game and add-ons > Saved data. Delete the file with your gamertag on it
