Product: NHL 24Platform:Xbox Series XWhat is your gamertag/PSN ID? Itachi#19354How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? When I go to the store in Ultimate team and try to buy coins, it says Store ErrorWhat happens when the bug occurs? I can’t buy coins and go back to the pack menuWhat do you expect to see? I expect to be able to buy coinsWas the issue in online or offline mode? OnlineInsert Game Mode or Feature here Ultimate TeamWhat time did you see the bug? (HH:MM AM/PM) 10:00 AMWhat is your time zone? AST - GMT - 9:00EASHL issues? Please insert your Club Region. NoWhat is your game language? EnglishI would like it to be fix so I can enjoy the black friday specials.

Hello, @Itachi1687 We're currently investigating this. For now, you should be able to go to xbox.com and make the purchase using a web browser.

Can’t buy nhl 24 coins | EA Forums

EA_Aljo
Community Manager
2 years ago
Hello, @Itachi1687

We're currently investigating this. For now, you should be able to go to xbox.com and make the purchase using a web browser.
Itachi1687
2 years ago
@EA_AljoI tried, but on xbox.com I can only buy the game, nothing in the game
EA_Aljo
Community Manager
2 years ago
@Itachi1687

Please go here - https://www.xbox.com/en-us/games/store/nhl-24-xbox-series-x-s/9pcx1r3dmmwh. Now, scroll down to where you see add ons. That is where points can be purchased.
Itachi1687
2 years ago
It worked, thank you !
EA_Aljo
Community Manager
2 years ago
@Itachi1687

You're very welcome. If you have any other issues, please reach out again. Good luck on the ice!
8m0v7h6nhuf9
2 years ago
I missed the black friday sale because I couldn't buy coins and I still can't access the store to buy coins.
EA_Aljo
Community Manager
2 years ago
@8m0v7h6nhuf9

You should be able to follow the instructions in my previous response for purchasing points.
KILLERS5514
2 years ago
I keep getting a store error when trying to purchase points. I did the full system reboot, including the modem, cleared Mac settings. I also don’t have the option to quit quick resume and the game is not a disc. What other options do I have. It’s getting frustrating.
KILLERS5514
2 years ago
So this is the solution. Going to Xbox website? There is no in game fix?
EA_Aljo
Community Manager
2 years ago
@KILLERS5514

For now, that is the solution. We're still investigating this.