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RAREDOGGG's avatar
4 months ago

CANT GET ANY POINTS OR CHALENGE IN ERH MODE

Product: NHL 24
Platform:Sony Playstation 4
What is your gamertag/PSN ID? R4R3D0G666
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? The bug is found in ERH mode
What happens when the bug occurs? I cannot get any points or challenges a the end of the games.
What do you expect to see? I expect to have my points and challenges at the end of a game
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here ERH
What time did you see the bug? (HH:MM AM/PM) Just did it all the time since i have the game (two weeks)
What is your time zone? GMT (UTC)
EASHL issues? Please insert your Club Region.
What is your game language? English

At the end of each game i don't get any points or challenges done. I communicate with the ea help chat center but we cannot fix it...

We try troubleshooting the internet connection, delete the game and download it back, updated the game and the ps4 and the technician try to fix it on her side but all that with no results.

I got this game as a gift two weeks ago and cannot event play because i  cant get to reward so i cant go forward in the game. 

Pls help!

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    @RAREDOGGG 

    Which mode in HUT are you playing?

    Unfortunately, I'm about to leave for a week so I won't be able to look into this until I return. There is currently an issue with Squad Battles on PS4 that potentially this is related to. That is currently being investigated. Hopefully, when that is resolved it will also fix this issue.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hi there, @RAREDOGGG 

    Which game are you playing? You posted this in the NHL 24 forums, but I'm not aware of an ERH mode. Thanks!

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