Game freezes and disconnects me after loading in
Product: NHL 24
Platform:Xbox Series X
What is your gamertag/PSN ID? TravisVFC18
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? don’t know
What happens when the bug occurs? I load into the game and it displays the intro, after about 2 seconds it freezes and says unexpected error or connection lost
What do you expect to see? I expect to see me able to play the game
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here Any form of online play
What time did you see the bug? (HH:MM AM/PM) all day
What is your time zone? GMT (UTC)
EASHL issues? Please insert your Club Region.
What is your game language? English
I land into a game and disconnect seconds after
Hello, @TravisVFC18
I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
