Game going glitchy
Product: NHL 24 Platform:Microsoft XBOX One What is your gamertag/PSN ID? Shatter17 How often does the bug occur? Occasionally (10% - 49%) Steps: How can we find the bug ourselves? Game is not wo...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerThis sounds like it could be a connection issue. Are you using a wired or wireless connection?
Wireless but it has worked fine for years and this game since it came out. Even playing the offline modes like squad battles and HUT rush do it. Is it possible that my xbox one s where it is probably 4-5 years old atleast is starting to overheat and cause this? It seems to get worse if I play longer and the console sounds very strange if I start it with no disc
- EA_Aljo
As a test, can you move close enough to use a wire? Maybe there's a TV within reach of your router? What you're describing sounds like a connection issue and they are far more likely to happen over wireless than wired. Even if it's normally fine, wireless is very easy to interfere with. If you can't do that, I'd suggest going through the connection troubleshooting steps here. HUT Rush and Squad Battles are single player, but they're not offline since HUT requires an online connection. So, they are going to be susceptible to the quality of your connection.
I will try to hook it up wired but whenever I check my connection on the console it is fine. I downloaded a game lastnight afterwards just to see if it would work or disconnect and it did download
- EA_Aljo
Your connection will most likely show as fine. The problem is that wireless can be interrupted at any time and only for a moment. While this may be very friend, it will cause lag and potentially disconnect you. Wireless connections are simply not good for competitive gaming. Try out a wire and let me know what happens. Thanks!
