Forum Discussion

Hulkster1227's avatar
2 years ago
Solved

nhl 24 roster glitch

hello have nhl 24 for xbox series x.the game  keeps shuting off/ down on me in  season mode when i go to change anyone player on the rosters.i have downloaded the ea roster updates and not downloaded community rosters. after i have updated my rosters myself i go to start game and a blank sceen shows up and it takes me back to my xbox home screen.iv unistalled reinstalled clear cache deleted old save files rebooted router, rebooted system can even count how many times i have done that.. started over fresh again and it does the same thing. now if i dont go and touch any rosters the game plays.  ea this has been going on for the last month,i actually stop playing the game due to this,but decided to give it anoother shot,but same old same old.  tell me what the problem is,because this game has a major bug.it's not the consoles it 's the game.will it be fixed? and what is the problem causing this everytime?  come on ea  REALLY!!  help me fix this.

not a happy gamer

  • EA_Aljo's avatar
    EA_Aljo
    2 years ago

    @Hulkster1227 

    Try deleting the personal saved data for NHL 24. To do that, please follow these steps. There is the risk of losing offline saves and changes to settings you've made. Normally, those download from the cloud, but I can't guarantee this.

    1. Press the Guide button and then highlight the NHL 24 tile.
    2. Hit the Menu button. It's the small one to the right of the Guide button with 3 horizontal lines on it.
    3. Next, go to Manage game and add-ons > Saved data. Delete the file with your gamertag on it.

    When you go to delete that file, you'll be given the option to delete from your console or from everywhere. Deleting from everywhere will delete it from the cloud. So, you may need to do that if that save is corrupt. I would suggest deleting from your console first and seeing if that works.

12 Replies

  • I have had this same issue with NHL 23 and now 24 also. I have created custom teams and put so much time into this for Season Mode and it won't let me play any games once I go to the menue screen to select my jersey and start that particular game it knocks me off to my home screen. Why is this happening? It's two games now back to back years and I think I'm done with NHL . This is a disgrace.

  • RobABamBam's avatar
    RobABamBam
    12 months ago

    Have you had any luck with this issue? I just tried starting a new season on the Season Mode with all my created custom teams and I can't not get past the pick team and jersey menu as I kicked off and brought to my Xbox home screen. This issue should have been cleaned up especially after how many years with this problem.

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