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MarcTheCanadian's avatar
MarcTheCanadian
Seasoned Rookie
1 year ago

NHL24 PC (Series X|S Version) Failure to Accept Invite

Product: NHL 24
Platform:Xbox Series X
What is your gamertag/PSN ID? CanadianMarc
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? 1. Open NHL 24 Series X|S On PC Cloud Gaming. 2. Navigate to the ONLINE modes. 3. Click on Online Versus mode. 4. Attempt to invite a friend using the LB button.
What happens when the bug occurs? Old UI: - Invite is sent. Upon accepting, error with cloud gaming joining: "Failure to accept game invite" (no other messages supplied). New UI: - Invite is sent. Upon accepting, nothing happens.
What do you expect to see? Expect to join the game, as it works in Xbox One version and it used to work prior to the cloud gaming update this week.
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here Online Versus mode.
What time did you see the bug? (HH:MM AM/PM) 11:30 PM
What is your time zone? EST (IET) - GMT - 5:30
EASHL issues? Please insert your Club Region. Not applicable, however I am playing with the Canadian Xbox store if that is helpful.
What is your game language? English

This bug only occurs with the NHL 24 Xbox Series X | S version available for cloud gaming on PC. This bug started occurring after the release of the new Cloud Gaming UI this week, however previously the game would also not allow invites to be accepted through GameBar, you had to do it manually using your mouse and keyboard to accept invites. Seems to be working on Xbox One version, however the game is noticeably better running as the X | S version and having this fixed would be amazing since all my progression in other modes is on this version. 

Other thing to note* for some reason, this game does not appear when searching on Cloud Gaming in the XBOX Store inside the XBOX app, but it appears on the XBOX store on a browser.

15 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 year ago

    @MarcTheCanadian 

    This is still being investigating. Unfortunately, I don't have any other suggestions, but will report back when I do.

    Edit: Also, can you try sending the invite? The video you showed earlier looks like the invite is being sent by your friend.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 year ago

    @MarcTheCanadian 

    Can you send me a private message with your gamertag? Also, let me know what web browser you're using. Thanks!

  • Navylandsub's avatar
    Navylandsub
    Seasoned Newcomer
    1 year ago

    Has this been resolved? I'm facing this same issue with my buddy now. Xbox Series X|S version. 

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