Forum Discussion
6 Replies
No, nothing plugged in. I have found a workaround - I change controllers when the screen freezes and that seems to work.
- EA_Aljo2 years ago
Community Manager
Which controller is having the problem? Is it just a standard PlayStation controller? If you start the game with it turned off, does it work?
They are both standard PS4 controllers. Doesn’t matter which one I start the game with, when I get to the language selection screen I have to switch to the other controller to unfreeze the screen.
- EA_Aljo2 years ago
Community Manager
Try deleting the personal saved data for NHL 24. It's possible you could lose any offline saves and changes to settings. Normally, those will download from the cloud, but I can't guarantee that will happen. Go to Settings/Storage/System. Locate NHL 24 and delete the saved data. Let me know how it goes. Thanks!
Thanks for the suggestion but I really don’t want to do that ☹️
- EA_Aljo2 years ago
Community Manager
That's fine. I don't really have much else to suggest unfortunately. You can try rebuilding the database with these instructions. Restoring your licenses with these steps may help.