Forum Discussion

tnic73's avatar
tnic73
Rising Rookie
4 days ago

EASHL is broken there's nothing more to it.

Two years in a row EASHL has been a broken game mode. Either you can't get matched up with teammates or you can't get match up with an opponent or if by the grace of god you get matched up with teammates and an opponent the game glitches out. There's no game there. Ea should have sold us an empty box and at least we wouldn't have to waste our time trying to play this non-game. Two years in a row selling a broken game constitutes consumer fraud does EA plan on making it a third? Fix your game have pride in what you do, have some vision for this franchise because now you have none. Stop putting out a lazy product. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager

    I know some of you are having these issues in EASHL. There are many of us that are not though. I'm not saying that everything is fine. Obviously, matchmaking has been a challenge for many. So far, my club hasn't had these issues. We find matches when playing 4s and 5s and have had only a couple games glitch out. I definitely have a harder time playing drop-ins since people quit when there's only one goalie. Otherwise, games connect just fine.

    It's possible this is related to your region. It's going to be harder to find matches if you're far from a server. What is happening when the game glitches out? That doesn't really give us any details we can act on. As always, video is the best way to show us what you're experiencing.

    • tnic73's avatar
      tnic73
      Rising Rookie

      My region is the third largest city in the US, I don't live in a log cabin in the woods. The problem is I sit in search lobbies all night. As I type this I have been searching games for over an hour. That's a broken game and EA does not seem at all concern about the fact that it is broken let alone fixing it.

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager

        Which region are you in? Are you mostly playing drop-ins or is this happening with club matches? If it's drop-ins, are you in the lobby so much because people keep quitting?

  • Decided to skip 25 but I've never had any major issues in other games and we've always been Div 1 in NA West. The real trick is finding the right time to play.
    Do you have a preferred time? I saw some people complaining they couldn't find a bunch of games on Christmas and right before New Years lol.