Forum Discussion
EA_Aljo
Community Manager
4 months agoYou're welcome. Thanks for trying. Next, try deleting the personal saved data for NHL 25. To do that, please follow these steps. There is the risk of losing offline saves and changes to settings you've made. Normally, those download from the cloud, but I can't guarantee this.
- Press the Guide button and then highlight the NHL 25 tile.
- Hit the Menu button. It's the small one to the right of the Guide button with 3 horizontal lines on it.
- Next, go to Manage game and add-ons > Saved data. Delete the file with your gamertag on it.
Let me know what happens.
IBIms1Grasdaggl
4 months agoSeasoned Novice
I already done it, it doesnt work, too. I posted a new one, but it got deleted. You can watch the video which i linked to my post. EA_Aljo
- EA_Aljo4 months ago
Community Manager
I saw your other post. You said you reset your console. Do you you mean you factory reset it? If not, you could try that.
- IBIms1Grasdaggl4 months agoSeasoned Novice
Yes i did a factory reset. But it doesnt work, too. I really dont know where the problem is in my game.
- EA_Aljo4 months ago
Community Manager
Do you have the game installed on an external drive by chance?
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