Is the PC Community being Ignored By EA?
Every year the amount of people who want NHL on PC grows and every year its disappointment. Is the PC Community being Ignored By EA? as a person who moved fully to PC this year and as part of the PC ...
Forum Discussion
EA_Aljo
That’s understandable — no one should have to deal with abuse, especially when they’re trying to engage with the community. But let’s not pretend that this is the full story.
One bad experience several years ago shouldn’t be the end of all direct communication forever. Especially when entire platforms (like PC and Switch) are left without representation or answers.
Most people here — myself included — just want clarity. We're not asking for daily replies from the lead gameplay engineer. We're asking for someone from the team to show up occasionally, acknowledge real concerns, and explain decisions without us having to guess through second-hand PR filters.
Right now, we’re told:
- “Trust the data” — but we never see it.
- “The devs read everything” — but they never respond.
- “The door isn’t closed” — but it’s been locked for 17 years.
If a community is only allowed to submit feedback into a void, with no expectation of reply, eventually people stop bothering. And that’s not because they’re rude — it’s because they feel ignored.
EA_Aljo
Community Manager
Community ManagerOne bad experience several years ago shouldn’t be the end of all direct communication forever.
It was more than one bad experience.
If a community is only allowed to submit feedback into a void, with no expectation of reply, eventually people stop bothering. And that’s not because they’re rude — it’s because they feel ignored.
It doesn't go into the void. Well, some of it does. The stuff that's not very constructive and includes rude comments never gets relayed to the dev team. Otherwise, feedback is regularly sent over. I can't stress this enough. We're absolutely aware of the desire for a PC version. Hopefully, it happens someday. I'm not going to go into more detail since it just invites similar comments to what the devs experienced here before. So, thanks for the feedback.
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