As someone who strictly plays EASHL, it's very unfortunate to hear this isn't being worked on. The game has been out 30 days since Early Release began, we've had issues with match G not originally in the game, high ping games those were for both fixed. Now for at least 3 weeks it's extremely long wait times between lobby glitches and not being able to match up with opponent's in prime time playing hours. Like for example last night began searching 6's at 9pm eastern, didn't find a game for 20 mins. Then the next one took 15 mins to find. Played NHL for 1hr 40mins just to play 2 games. This needs to be addressed or the game population will move on to other things.
Community ManagerThat's not what I'm saying. I'm just saying that I don't have anything to communicate at this time. Any changes/updates that are made, we'll relay in patch notes.
I understand that. It would just be nice to have some transparency here from the dev team or information relayed to you saying that they are aware of the issue and working on it. The lack of communication surrounding the issue will just make people more irrate. I would totally be understanding if it was communicated that it's something they are aware of working on but there's been 0 as far as I can see. I just hope it can be fixed before it kills the mood for active EASHL players.
Community ManagerWhen we have news on this, we'll communicate it. All I can say is that we are extremely well aware of the feedback on matchmaking.
2 updates later and nothing....
