Wingedwheeler27
4 hours agoNewcomer
Please fix EASHL matchmaking
Progressively the matchmaking has gotten worse with design/programming over the last few years. It is so bad this year, it takes me over an hour to get into any drop-in game. Some times are better than others. Literally any change to this system by the devs will be an improvement, as I cannot see how it can get worse. As a note i have allow club games, cross platform on. I apologize if this seems like a rant, but my patience is wearing thin after years of this, but I still find EASHL fun and its worth fixing.
There are several technical issues that happen chronically in EASHL now:
- The search timer glitches out and will run indefinitely. Once this happens you will never find a game and wait forever. The only way you realize is if you have been searching for game a long time, often wasting 10+ minutes. The only way to get out of this is restart your system. It does not allow you to back out. Extremely frustrating, paired with the several other chronic issues.
- You find match, but the timer counts down then freezes, starting game notification does not appear. After a couple minutes you go back to lobby with no notification. Theres about a 50/50 chance of this happening.
- You find match, but game glitches out, saying something like error incompatible version of game, go back to lobby. I think this happens to other players, causing them to back out, leading to "not enough players".
- Will often search for opponent and never find one during the 2 minute search period. This strings together for 10 minutes sometimes, leading to the other technical issues, people quitting. Start over at square one, rinse and repeat.
- Average search is not accurate. It says average search 1:19, but rarely do i get a game first search. Usually takes two or three searches. Population is always low. Maybe put actual numbers of players playing to get a swnse of how long games will take to find. IE 20 clubs currently searching, 2000 players currently searching etc.
- During search, often get not enough required users. Session does not meet the minimum number of club members to continue. Booted out to main menu.
- Often times, when a opponent fails to load you are booted to main menu and have to start all over again.
Non-technical issues
- Nothing is worse than having spent 15 minutes searching for a full team just to get matched with a team that has 2 players. Noone wants to play an AI team.
- People randomly back out after finding teammates completes, making it near impossible to have a full team
Recommendations:
- Please go back to old matchmaking system from a few years ago. Just have people drop into a lobby and pick their positions in the lobby.
- Dont start the game until full teams are present. We won't mind waiting longer since we are already conditioned for 30+ min matchmaking
- At the very least implement a match team size function that prevents 2 players from matching a 6 player team. Please dont make it harder to find a game
- It is irritating to have only one human goalie vs AI goalie every game. Please make human goalie vs human goalie matches a priority