Forum Discussion

centennials's avatar
centennials
Rising Rookie
3 hours ago

WOC - Why did you destroy the matchmaking?

What has happened to the matchmaking in World of Chel?
We have been enthusiastically playing 6vs6 in World of Chel for years. Since NHL25 this enthusiasm is dwindling more and more. 

NHL24:
Finding opponents in 6vs6 usually took less than a minute. The opponents we found were all at the same level as our club. Every now and then some opponents were 2-3 rank levels better, but overall it was perfect and we had exciting and close games.

NHL25:
I don't even want to mention the missing matchmaking filter and the bug where a game is only found if you leave the lobby several times. This is simply not right for a full-price game if such bugs have existed since launch.
Furthermore, the opponent search usually takes 8-10 minutes. The opponents found are then no longer at our level but well above it. Our players are at silver - gold level. At best, the opposing teams have platinum ranks. Usually even higher. That kills any fun in the game. I don't understand why you came up with the idea of changing what we consider to be perfect matchmaking and now have such a broken and unsatisfactory solution in the game.

I hope you get this under control, otherwise we will turn our backs on your game series after many years of fun. Needless to say that all of our club members are also avid HUT players and thus help to finance the CHEL mode.

 

  • Seppeq's avatar
    Seppeq
    New Traveler

    NHL24 matchmaking was perfect. We stopped playing NHL25 EASHL due to the horrible matchmaking. We wasted hours in the buggy lobby just to find opponents that totally not match our rank and skill level. We decided not to buy NHL next year. Bravo EA. NHL24 match making worked perfectly fine. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager

    Hey there. Thanks so much for the constructive feedback on this issue. I can't tell you how much it's appreciated. I've sent this over to the team.

    As far as this issue goes, we're absolutely aware of the sentiment regarding matchmaking. I don't have any news currently, but as soon as I do, it'll be relayed to the community here. Thank you again.