Forum Discussion

Bandir77's avatar
Bandir77
New Rookie
2 months ago

Can't spend preorder points

PS5, located in Japan.  Every pack in the store only shows a coin price, there is no option to use the nhl points that were promoted in the preorder.
missing content
playstation
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager

Are you able to purchase using points in the store on the Xbox website?

Bandir77's avatar
Bandir77
New Rookie
2 months ago

I'm on PS5

There don't appear to be any points being sold from the Playstation store in my region at the moment.

The in-game Purchase NHL Points tab leads me to a message that says:
The item you're looking for is unavailable. It might not be for sale yet, or might no longer be for sale.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Where did you purchase the Deluxe Edition from?

    • Bandir77's avatar
      Bandir77
      New Rookie
      2 months ago

      The Playstation store.

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        2 months ago

        Thank you. I'll let you know when I have some news.

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