Forum Discussion
EA_Barry
Community Manager
10 months agoFirst, just reboot your console and router and retry playing.
If you need to, boot in Safe Mode and then Rebuild Database.
https://www.playstation.com/en-gb/support/hardware/safe-mode-playstation/
If you still have the issue and/or are on Xbox, uninstalling/reinstalling the game may be required.
Your save game data should be fine.
Thanks.
jpbou
10 months agoRising Traveler
Can users be compensated or refunded by EA for this?
There will clearly not be a fix for this.