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Drh4545major's avatar
Drh4545major
Rising Newcomer
10 days ago

Disabled EA account

Hey guys I have just purchased a ps5 and every time I try and link I get an error saying it’s already linked to a @disabled.ea account please help.  
  • em9xljvh4cau's avatar
    10 days ago

    This issue usually happens when the PlayStation account is already linked to an EA account that has been disabled. To resolve this, try the following steps:

    1. Check Which EA Account is Linked:
      • Go to EA’s login page (www.ea.com) and try logging in using the email associated with your PlayStation account.
      • If you can’t log in or don’t remember the password, use the “Forgot Password” option to reset it.
    2. Contact EA Support:
      • Since the account is disabled, you’ll likely need EA Support to unlink it.
      • Visit EA Help (help.ea.com), log in (if possible), or select "Contact Us" to start a case.
      • Provide details, including your PSN ID and any error messages you’re receiving.
    3. Double-check Email Accounts:
      • If you’ve had multiple emails over the years, it’s possible the disabled account is associated with an old or unused email. Try checking all your accounts for EA-related emails.

    EA Support should be able to help you unlink and relink the account once they verify your ownership. Let me know if you need more guidance!