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funzi13's avatar
funzi13
Seasoned Novice
1 year ago
Solved

Error with NHL Chel

When we try to play the game we keep getting the error code “configuration failure” we have gone through all of the trouble shooting procedures multiple times with nothing changing.

  • I get the error after matching, once I match up to a group it kicks me out with that error message

16 Replies

  • funzi13's avatar
    funzi13
    Seasoned Novice
    1 year ago

    I get the error after matching, once I match up to a group it kicks me out with that error message

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Send me a private message with your Xbox gamertag/PSN ID. We'll look into your account.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 year ago

    I didn't know your console which is why I said Xbox/PSN ID. Please send it to me in a private message.

  • Qaze2769's avatar
    Qaze2769
    Traveler
    1 year ago

    EA_AIjo : can you look into my account too

    ?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 year ago

    What exactly is happening?

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