Game Crash and lose RP
I’m so sick of this. Me and my friend play CHEL 3v3, blow out a low ranked team 7-0, and his game crashes with seconds to go. We lose 800 RP… Is there a way to prevent this RP loss?? We should not be...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerThanks RiceBowl4484 and Tryba17 I've passed this on to the team and will let you know if we need more details.
What's the turn around time on something like this, to get response and action on this issue. Because to be honest, if the game isn't functioning for competitive online gaming, some sort of refund should be given for a game that is not working to it's full potential. To help further with a troubleticket I am on Xbox Series X & GT xlocosniperx. My friend that I mentioned having the problem with NHL 24 with the dashing issue, is on Xbox Series S. So both platforms are exp the issue. I really hope EA can correct this issue as I have been buying this game for years and this is the first time I have had a big disappointment.
Thanks for all you do
- EA_Aljo
You'll need to contact the retailer the game was purchased from to see if a refund is possible.
As far as the turn around time goes, that's unknown as we still need to find out what is causing this to happen.
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