Forum Discussion

GardNP's avatar
GardNP
New Novice
11 days ago

Game crashes in champs/rivals and duplicate rewards from crowned 94ovr set

My stats are broken in champs, it’s says I’ve have 9-9-2 record. How ever if I go to the recent games it’s 12-7-2. 

I also have lost games where the game has crashes, this has only occurred while leading. This happend twice in champs and once in rivals yeaterday.

 

Regarsing crowned set, I’ve did all the challenges for week 2 and crafted a 94ovr player bindes player, this turned out as a duplicate, which I can’t use at all?? Feels not correct due to the time put in to this. 

all in all, I’m missing out of a lot rewards and waste time during this weekend.

6 Replies

  • FYI: PlayStation gives you the option to report the issue to the game company and attach video recording for when this occurred. I did that each time the game crashed.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    10 days ago

    Hello. You're welcome to post a video here of the crashing. I'll forward it over to the team.

    Also, try the following:

    • Create a new lineup with the same players and set it to active
    • Change your arena
    • Change all your jerseys
    • Remove the C or A from any players that have it
    • Remove any celebrations


    It's possible some customization is causing the crash. It's also possible this is happening due to overheating so make sure your console is in a well ventilated space and the vents are free of debris.

  • GardNP's avatar
    GardNP
    New Novice
    10 days ago

    Will post a video if it occurred again, I have no saved clip for now. Video where sent with PlayStation way to report bugs/crashes.

    Will try to change everything. How ever I do only use basic blue jackets, jersey and arena. I got no assigned C or A’s either

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    10 days ago

    I'm just trying to rule out any issues with particular combinations of customizations. While the chance is slim that could be it, it's always possible. How often is the crash happening? Has it happened more than the 3 times you mentioned?

  • GardNP's avatar
    GardNP
    New Novice
    9 days ago

    Just these 3 times, haven’t happend before or after, all the 3 incidents happend on the same day aswell

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    9 days ago

    Glad to hear the crashing has stopped. For now at least. Unfortunately, I don't have anything else to suggest to prevent this in the future. Hopefully, we can get this reproduced and addressed.

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