Forum Discussion

4d649f60600aa696's avatar
4d649f60600aa696
Seasoned Newcomer
4 days ago

Getting error code

Everytime I try to play any game mode in HUT I get error code 74a7fc65fbd3505-0000000000009999-3b9e03e46fe1e687. 

6 Replies

  • 4d649f60600aa696's avatar
    4d649f60600aa696
    Seasoned Newcomer
    2 days ago

    I’m sorry still getting the error code and I have no idea how to send a pm. I appreciate the help that you’ve been working to try and give me. Thank you very much for your efforts. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Just to be sure, you created a new lineup and set it to active? I just want to make sure it's the new lineup being used. If you can confirm that and are still having this problem, rebuild the database and clear the system cache. Those instructions are here. If that still doesn't help, send me a private message with your PSN ID and a screenshot of the error. I'll get it reported to the team for investigation.

  • 4d649f60600aa696's avatar
    4d649f60600aa696
    Seasoned Newcomer
    3 days ago

    So I have tried changing line-ups and still gives me the same error code. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 days ago

    Try creating a new lineup. Make sure you set it to active. See if you can then load into a game.

    I'm about to head out for the day. We'll have to pick this up again tomorrow if that doesn't help.

  • 4d649f60600aa696's avatar
    4d649f60600aa696
    Seasoned Newcomer
    4 days ago

    It happens as soon as I select an opponent in squad battles or as soon as I select between online or offline in wildcard. Playing on PlayStation5. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 days ago

    Hello. Is this happening when you try to load into a game in HUT? Also, which console are you playing on?

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