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Does it work if you try using a regular controller? Also, have you tried creating a custom profile and enabling it on the controller? You could try changing one mapping and switch to that profile by hitting the button in the middle. Switch the light to the profile you created.
Like I mentioned earlier, it doesn’t matter the controller, regular or elite, the controls are just not working. I’ve tried switching profiles and what not but it just doesn’t work. From what I’ve heard, the people who bought the game after preorder, have no issues with the controls. It must be a problem with the game or somehow if it downloaded corruptly on my Xbox. There is little left I can do. I asked for a refund on the game so I could repurchase it, maybe getting rid of the glitch, but Xbox denied it.
- EA_Aljo9 months ago
Community Manager
We would be getting a lot more reports of this if it were only limited to those that didn't pre-order. Seeing as how there are only a couple of reports, that points to a local issue rather than a problem with the game.
I don't think this is a corrupted download. If that were the case though, you could download again to correct it.
Have you tried playing on a different gamertag? It would be good to see if this persists under a different account. - 9 months ago
I logged into a guest account, but to no avail.
- 9 months ago
So is there anything I can do
- 7 months ago
So is there a fix yet?
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