Missing Hughes Choice Pack for NHL 25
I've reached out to support via chat multiple times now telling me to keep checking back and recently they told me to visit the forums so here I am. I've sent pictures of my order from Microsoft s...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerThe Hughes choice pack was only available if you pre-ordered by September 13th. If you pre-ordered before that date, please contact an advisor by opening a case here so they can look into this.
I did and already opened 2 that told me to go to forums and wait
- EA_Aljo
When did you pre-order?
Xbox store and all of your websites still mentioned the pack after the 13th of September so why advertise something still if you no longer get it. I will be contacting the BBB
- EA_Aljo
Can you get me a link to where you're still seeing this?
Edit: I see it on our site. I'm looking into this.
Edit 2: The Hockey is Family pack is still available. The Hughes Choice Pack was only available with pre-orders before September 13th. Which pack exactly are you missing?
