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Iogvn18's avatar
Iogvn18
Rising Scout
11 months ago

Missing out on early access benefits due to error codes and broken game

Missed out on all the early access benefits because I kept getting error codes for the past 6 days coming on 7 everytime I try to play a mode for example hut rivals and squad battles and even wildcar...
playstation
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
11 months ago

The issue with HUT should now be resolved. Can you try again? What's odd is that you can't get into WoC. Did this first start after opening packs in HUT?

Iogvn18's avatar
Iogvn18
Rising Scout
11 months ago

Keep getting error code 74A7FC65FB4D3505-0000000000009999-B30356D777938C5B

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    11 months ago

    Which console are you playing on?

    • Iogvn18's avatar
      Iogvn18
      Rising Scout
      11 months ago

      PS5

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        11 months ago

        Try deleting the personal saved data for NHL 25. It's possible you could lose any offline saves and changes to settings. Normally, those will download from the cloud, but I can't guarantee that will happen. Go to Settings/Storage/System. Locate NHL 25 and delete the saved data.

        Also, make sure you power cycle your PS5. Don't just restart it. It needs a full power cycle.

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