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Iogvn18's avatar
Iogvn18
Rising Scout
10 months ago

Missing out on early access benefits due to error codes and broken game

Missed out on all the early access benefits because I kept getting error codes for the past 6 days coming on 7 everytime I try to play a mode for example hut rivals and squad battles and even wildcar...
playstation
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
10 months ago

Which console are you playing on?

Iogvn18's avatar
Iogvn18
Rising Scout
10 months ago

PS5

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    10 months ago

    Try deleting the personal saved data for NHL 25. It's possible you could lose any offline saves and changes to settings. Normally, those will download from the cloud, but I can't guarantee that will happen. Go to Settings/Storage/System. Locate NHL 25 and delete the saved data.

    Also, make sure you power cycle your PS5. Don't just restart it. It needs a full power cycle.

    • Iogvn18's avatar
      Iogvn18
      Rising Scout
      10 months ago

      Didn’t work still got the error code 

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        10 months ago

        Are you using shareplay or was the Deluxe Edition purchased on the account you're trying to play on?

    • Iogvn18's avatar
      Iogvn18
      Rising Scout
      10 months ago

      I have videos of it if that would help 

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