Community ManagerAre you using shareplay or was the Deluxe Edition purchased on the account you're trying to play on?
Nope no share play bought it off the PlayStation store I have a brother that shares it off of me but I don’t think that would be a problem
Community ManagerThat might be related. Is he able to play just fine?
No we both have that problem we’re both on PlayStation made it my primary still didn’t work but on his Xbox it works on his PlayStation it doesn’t same issues as me
Community ManagerIf you're both on PlayStation, how is he playing on Xbox?
He has both PlayStation and Xbox I only have the one he plays on both but has the same issues as me on PlayStation he shares the game off of me
I tried to make my PlayStation the primary but it still didn’t work
Still having this problem I’m on the old version of the game won’t let me update tried deleting and re installing
Community ManagerIt doesn't look like the version is the issue here. It's actually a different number on PlayStation than Xbox. The team is currently investigating this as we have seen some other reports. I don't have any other details at this time.
