Forum Discussion
17 Replies
- adamlecavalier6 days agoNewcomer
Same issue here, I'm sharing a xbox with my father and I'm paying for game pass ultimate. I made it my home xbox. This week, he tried to play online in HUT and it asked him to choose a game pass plan. It's the first time this happens and he plays offen. What should I do? Thanks
- EA_Aljo15 days ago
Community Manager
Glad to hear it. Thanks for letting me know.
Are the rest of you able to play again? - PeterMagnuss0n16 days agoNew Scout
For me the issue is now fixed. Not sure why but the game works again
- EA_Aljo18 days ago
Community Manager
Are you trying to download the game you pre-ordered from the store or are you going through the EA Play? You should just be trying to download from the Xbox store since it was purchased.
If you've done that, send me a private message with your Xbox gamertag so I can pass it on to the team investigating this.
- EA_Aljo18 days ago
Community Manager
Thanks for the info. Do the rest of you also not have reoccurring payments turned on?
- Smartypie19 days agoRising Newcomer
Fixed mine at last. I had set the game pass to not reoccurring so just made it reoccurring and it now seems to work. Will take it off again later and see if it is still ok.
- Chitownwolfpack19 days agoNewcomer
I had the same issue yesterday. Try going to the management part in the game options where the uninstalled option is.. and delete your saved profiles and re upload them from the cloud which should happen automatically and it should work.
- Smartypie20 days agoRising Newcomer
Same issue here. Please help me resolve this.
- DurtyErnie20 days agoNew Novice
I should also mention I bought the game through preorder in September 2024. So I’m kind of frustrated EA / Microsoft. Can we figure this one out?
- DurtyErnie21 days agoNew Novice
I’m also having the same issue. Upgraded from Xbox game pass core to ultimate and get the exact same errors on Online Versus, CHEL, Three’s…anything online.
About NHL 25 Technical Issues
Recent Discussions
- 15 hours ago
Disabled EA account
Solved23 hours ago- 2 days ago
- 2 days ago