Forum Discussion

LilViktor00's avatar
LilViktor00
Seasoned Newcomer
2 months ago

Please help me

Hi, yesterday when I was going to go into my be a pro player, but I couldn't find my last saved player, I haven't deleted anything it just disappeared so now I'm on the same player in a lower ranking...
missing content
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 months ago

Did you try downloading again from the cloud? Try restarting NHL 25 to see if that happens. As I mentioned though, it is possible to lose your saved data when following those steps.

LilViktor00's avatar
LilViktor00
Seasoned Newcomer
2 months ago

Should I try downloading before deleting the data?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 months ago

    It should automatically download when you load into the game. If it doesn't, that save is gone, unfortunately.

    • LilViktor00's avatar
      LilViktor00
      Seasoned Newcomer
      2 months ago

      Oh okay, thanks anyway 

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        2 months ago

        No problem. If you have any other issues, please reach out again.

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