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Iogvn18's avatar
Iogvn18
New Scout
6 months ago

Still can’t play

It’s been 2 weeks almost still not being able to play the game without error codes in every mode

17 Replies

  • and in versus through the game the following error appears:

    ”ERROR
    Failed to retrieve data; please try again later.
    ERROR CODE:
    5E8A24413E699638-0000000000009999-741A61C3EECF3E1B”

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Can you send me a private message with your gamertag/PSN ID? I'll pass this on to the team to help with this investigation.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Hello, everyone. We need to gather a couple of accounts that we can log into to try to reproduce this. If any of you could send me a private message with your PSN ID/Xbox gamertag, I'll pass that onto the team to help with their investigation.

  • Iogvn18's avatar
    Iogvn18
    New Scout
    6 months ago

    On my PlayStation on every account like alt accounts I use I get that same problem my brother who also plays on PlayStation has that problem but plays on Xbox just fine (he has both consoles) he shares the game off of me on PlayStation even when I try to play on alt accounts won’t let me same issue same error codes

  • Martindalex19's avatar
    Martindalex19
    New Novice
    6 months ago

    Can confirm, it's the WOC team you're in that's the issue (at least for me, and two backup accounts I had). 

    I tried leaving with one account and now I can enter lobbies again. Real talk though, how on earth is it actually the team you're in... like genuinely how does that even happen??

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Was there a mix of PS and Xbox players on the same club? 

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