World Of Chel player customization not loading in game

Hi there. Are you saving your changes? You should see your player in their casual gear on the WoC home screen. Also, are you loading into drop-in games in the outdoor arena? If you're indoors, it means you're joining another club as a guest and will be wearing their team's club gear and whatever is on your Pro skater.

I have this same issue, I’m playing quick play 3v3 clubs and my friends and me are always generic, indistinguishable skaters. It’s hard to play when you keep getting confused who you are. We set our custom home/away loadouts and save and nothing changes.