HUT Champions Game Crashing

Hi there. We're not able to grant that item to you, but we can go through some troubleshooting to try to fix the crash. Can you give me some details on what happened when the crash occurred?

For all 3 crashes, it was mid game and the screen went black then ~15 seconds later I was back at the Xbox home page. When I re-launched the game it had to completely re-boot.

There was no error message?

No error message, just a complete crash. You might be able to find logs on your server or my Xbox that could help you debug.

Try power cycling your equipment with these steps:

1. Unplug your modem/router for 2 minutes
2. Hard restart your console by holding down the power button until it turns off
3. Power it all up and try playing again
   
   

Let me know if this helps or not. Thanks!

Mine has crashed 5 times today which resulted in me taking 5 L’s too! Not impressed 

Were you loosing or winning, because today, I lost 4 games and got disconnected, the day before the same thing and I got the lose for each game but my goalie got the win 

At the time of the crashes, I was winning 2 of the games and lost 1 of the games. All 3 accounted as a loss. Totally screwed my HUT Champions run.

It sounds like possibly your console is overheating. How frequently is this crash happening?