Cloud Gaming tab Missing in Xbox app

NHL 26 is the only game that doesn't have the option for me to cloud game even though I have the correct gamepass subscription. Just spent over an hour with Xbox support trying every option to fix th...

discussion

feedback

Kl3m3nT1n0

New Novice

1 month ago

Same problem here. Cannot play it via Xbox App. Am able to play it via Chrome. But yeah. Lagging. Not worth it. Do something with it EA/Xbox come on. It's been 9 days since getting added to Game Pass.

EA_Aljo
Community Manager
1 month ago
Hey there. Try using an Edge browser. Also, are you playing wired or wireless?

Do you have any antivirus/firewall software running? If so, disable it as a test to see if that button shows up. If it does, you need to add an exception.
- Kl3m3nT1n0
  New Novice
  1 month ago
  Wired. I don't think it's on my side. I've done so many troubleshooting and still no workaround. Ye, Chrome has lower latency for me, which is crucial for online play. Edge is just... Edge.
  - rwgoose
    New Rookie
    1 month ago
    Is it playable in offline single mode?