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DN_1964's avatar
DN_1964
New Novice
1 month ago

NHL 26 - Be a Pro - Stuck on salary perk screen

Hi,

I'm in my third NHL 26 be a pro season and I just finished the first game of the finals.  Once that game was finished and I attempted to sim to the next game I was presented with the salary perk screen.  Not sure if I'm using the proper terminology for that screen, but it's where you can buy, for example, vehicles, that allow you to improve your player's stats.  I've included an attachment that shows the issue.  It shows me as having $8 under funds available and over budget of over $1.5 million under funds spent.  Even if deactivate every single perk that can be disabled (some are bought once and stay bought) I can only manage to get it down to an over budget of about $97,000.  Obviously, the issue is the $8 under funds available.  Even if I close the game, turn off my console, go back into the game, when I choose to sim to the next game again (game 2) I'm once again presented with the salary perk screen.  Basically, I can't advance to the next game.  I tried to search the forums to see if anyone else had reported this issue, but I can't find anything.  Any ideas?

Thank you.

 

6 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hi there. This is an issue we're aware of and investigating. I'll pass your details on to the team investigating this. Unfortunately, there are no known workarounds at the moment.

  • DN_1964's avatar
    DN_1964
    New Novice
    1 month ago

    Hi.  Thank you for the response.  I forgot to mention that I’m on PS5.  That being said, as a developer I’m happy to hear that I’m not the only one with the issue even if having the issue means my BAP player is stuck from moving forward until this is fixed so I hope that this is a high priority bug to investigate and fix.  Thank you again.

  • sebas15638's avatar
    sebas15638
    Newcomer
    26 days ago

    im having this same issue too, it tells me i am over budget so i try to unclip them all then i get to the last one and it is still being used it says "185 days till expires" it wont let me let it go because i still have days left on it.

     

  • EA_Aljo​ NHL 26 update 1.4 came out the other day.  To my utter dismay, this issue was not in the list of fixes nor did it actually fix it after applying the update (I was hoping for a surprise).  Again, I must make myself clear here, but this issue is completely stopping my progress in BAP -- I can't move forward at all.  How is this issue not a super high priority to fix?  As a software developer, I know I'd be asked to correct this type of a situation immediately and without question if it were to happen in something I coded.  I'm even wondering if there is some sort of legal recourse given that I simply can't play the game (I only play BAP) until this is fixed!  Can you please get this issue moved to the top of the list?  I must say, I'm truly disappointed that this isn't being taken far more seriously as this is more than just a "nice to have" type issue.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    7 days ago

    I know this is a very frustrating issue. Unfortunately, we don't have a fix for it at this time. It's also one our support team has had a hard time reproducing. Can you get a video showing what's happening?

  • DN_1964's avatar
    DN_1964
    New Novice
    5 days ago

    EA_Aljo​ I'm not sure how a video will give you any additional information above and beyond what the image shows in the original message that I sent in this thread?  However, just to recap, I initially got to that screen after I had played game 1 of the Stanley cup finals and chose "Sim To Next Game" to play game 2.  The "salary perk screen" (not sure if that is the official name) showed up.  I had only $8 under funds available (which should be a red flag right away) and $1,535,000 under funds spent which is considered "over budget" and hence does not allow me to continue past that screen.  Even if I turn off every single perk that I'm able to turn off (those are the ones that are in the "renews in 30 days" category because ones that are a higher number of days than 30 can't be turned off -- yet), I can only manage to get the funds spent to about $97,000 which is still considered "over budget" and hence there is no way possible for me to continue past that screen.  Even if I close the game, go to BAP, click on continue, when I once again chose "Sim To Next Game", I'm brought to the same salary perk screen and have the same issue -- I can't bypass this screen.

    I understand that this bug may not be easy to reproduce, but putting my software developer hat on I have a couple of things to say and/or suggest as follows:

    One thing I'm wondering about (and it may not be related whatsoever) is whether this issue might only happen during the BAP playoffs?  Perhaps it has something to do with the idea that players do not receive increases in funds during the playoffs?

    Besides being able to correct the issue so that it never happens again, can I suggest a "check in code" for the time being to evaluate whether a user is in this particular predicament and if so to allow them to somehow get passed this screen?  The details would be as follows:

    Before presenting the screen, take the sum of all the costs of all the perks that are currently active AND are able to be deactivated (you aren't actually deactivating anything here, you are simply doing a mathematical calculation), subtract that sum from the value in "funds spent" which will return a result and then check if that result is greater than the value in "funds available".  If that last check returns a TRUE then you know the user in question is stuck on this screen.  Once you have determined that a user is stuck on this screen, perhaps a re-calculation can take place to attempt to "correct" the value in funds available?  If the current "funds available" value that is erroneous is simply coming from a record in a database table and you have stored history for those values then you might be able to correct it based on a previous correct value.  If that is not possible then increase the "funds available" value to be high enough so that the user can at the very least bypass the screen -- even if you don't give them any extra to spend on new perks.  Not being able to advance past that screen is far worse than anything else so I personally would be happy with this compromise so to speak.

    That being said, I'd be more than happy to help out with this issue in any way.  If someone (developer?) at EA wants to contact me then that would be perfectly fine.  I have decades of experience in software development, testing, etc.  I can send in my contact details if you send me a private message requesting them.

    Please advise.  Thank you.

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