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The only perk active is the yearly one I made sure. I am not an idiot lol, I wouldn’t be messaging you if I didn’t try that. Please fix asap or refund
- EA_Aljo3 months ago
Community Manager
You're welcome to contact the retailer the game was purchased from to inquire about a refund.
I've relayed your response to the team. I'll let you know when I have an update. So far, I'm not seeing other reports of it. - EA_Aljo3 months ago
Community Manager
I just heard back from the team investigating this. So far, they haven't been able to reproduce this. They'd like a video that a that includes full navigation through all relevant tabs on the perk screen. Would you be able to get that?
- niffc353 months agoNew Rookie
Sure when I can…. Tell them to buy a yearly perk and overspend their money and it will happen in the off season.
- niffc353 months agoNew Rookie
Hey sharing a full video of the navigation. Pressing start does nothing. Please help! Just for context, this is happening in the off season after my first full pro season.
https://www.xbox.com/play/media/MXx2767jvS
- niffc353 months agoNew Rookie
Hey any update here?
- niffc353 months agoNew Rookie
Hey man… why are you ghosting me after I provided the video for you? Please get on this asap, you’ve wasted way too much time gaslighting me here.
- EA_Aljo3 months ago
Community Manager
I have been out of the office since last Wednesday. That's why you're only getting an answer now. I've sent the video over to the team investigating this. I'll let you know when I have an update.
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- EA_Aljo4 months ago
Community Manager