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The only perk active is the yearly one I made sure. I am not an idiot lol, I wouldn’t be messaging you if I didn’t try that. Please fix asap or refund
I just heard back from the team investigating this. So far, they haven't been able to reproduce this. They'd like a video that a that includes full navigation through all relevant tabs on the perk screen. Would you be able to get that?
- niffc353 months agoNew Rookie
Sure when I can…. Tell them to buy a yearly perk and overspend their money and it will happen in the off season.
- niffc353 months agoNew Rookie
Hey sharing a full video of the navigation. Pressing start does nothing. Please help! Just for context, this is happening in the off season after my first full pro season.
https://www.xbox.com/play/media/MXx2767jvS
- niffc353 months agoNew Rookie
Hey any update here?
- niffc353 months agoNew Rookie
Hey man… why are you ghosting me after I provided the video for you? Please get on this asap, you’ve wasted way too much time gaslighting me here.
- EA_Aljo3 months ago
Community Manager
I have been out of the office since last Wednesday. That's why you're only getting an answer now. I've sent the video over to the team investigating this. I'll let you know when I have an update.
- EA_Aljo3 months ago
Community Manager
I passed on your video. Unfortunately, we have not been able to reproduce this and are not getting other reports. The best I can advise is to start over with a new BaP career. I absolutely understand that's frustrating. If we are able to reproduce this and get it fixed or offer another workaround, I'll let you know.
- niffc353 months agoNew Rookie
Sorry, are you **bleep**ing kidding me? Did you try to reproduce with the circumstances I sent? 1) overspend budget 2) 1 yearly perk that extends past your monthlys 3) go into I off season over budget and wait for monthly pop up with auto renew off. Please send proof that you tried to address it.
that is completely insane that you’re perfectly ok selling a broken product. And suggesting I start over after I spent more than 48 hours on that is so disrespectful. Can you please have another team try again to reproduce it? Or even if they can’t add a line of code that allows me to proceed even if I’m over budget? It really can’t be that hard.
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- EA_Aljo4 months ago
Community Manager