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NEWFIEEE's avatar
NEWFIEEE
New Vanguard
27 days ago

93 card finish line vanished out of my team list

I have a video where I combined my 91 players three of them. I got a 93 overall with.Krill March Marchenko…. 

He was in my team list and I was gonna put them on the line later and when I went back to get them he’s gone. He vanished from my team list.

I see this has happened to other people this morning!!!

now I cannot progress to what I wanted to do because I don’t have the player that I had

8 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    27 days ago

    Hello, everyone. Please send me a private message with your Xbox gamertag/PSN ID so we can investigate this. Thanks!

  • JordanGotAired's avatar
    JordanGotAired
    Seasoned Newcomer
    27 days ago

    Im having the same issues as the posts above.  My trade ins never returned my upgrades in both tots and finish line.  I did my part with the trade ins so i need the game to through and send my upgrades. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    27 days ago

    Hello. Can you post the video? Also, yourself and 0opq084319lb​ should send me a private message with your Xbox gamertag/PSN ID so we can investigate this.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    27 days ago

    Hi there. Try completely closing out of NHL 26 and load back into it. Then, go in to HUT > My Collection and use Y/Triangle to manually search for them. Let me know if you can find them then. Thanks!

    Edit: I see a couple others are having this issue as well so I merged your message with them. Please send me a private message with your Xbox gamertag/PSN ID.

  • NEWFIEEE's avatar
    NEWFIEEE
    New Vanguard
    27 days ago

    Go back and look at your players. I bet you they returned your players but they’re bonded now cause mine were returned two of them bonded and I can’t use them, but they took the one player and kept them, but I don’t have the 93 finish line.

  • So I go back to my lineup now and the players that I used to put into the finish line are now back in my lineup, but they’re now bonded, but they were not before. I have a video of this so I’m not sure what you guys are doing at EA but my players that I put into this lineup were traded for 93 upgrade. I come back my 93 upgrade is gone, and the players in the 91 finish line players are now back into my line up but bonded  

    so you took my 191 player and kept them, but you returned the other two on defense and you bonded them on me absolutely ridiculous….

    So not only am I out my 93 finish line player, I lost my 91 finish line player and you returned to two defensive 91 finish line players that are now bonded and I have a video of all this!!!

     

  • Same just happened to me with 93 TOTW player. Player does not appear in lineup search, but is visible when browsing the team he plays for.  Do we need to report this issue to EA individually, or is there an automatic fix coming for this?

     

  • EA_Aljo​ 

    I made 2 91 team of the season sets I procede to open the packs and they are gone cannot find them tried filling the 93 sets cause i was missing 2 cards and nope any help pls 

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