Some players were able to claim an 89BND player choice pack earlier today. It was quickly removed and replaced with an 86BND player choice pack. I was at work and unable to get the opportunity to claim the free 89BND card.
Can we have the 89BND choice pack added back to the store considering its a BND, that way its fair for everyone?
These guys can't do anything right lmao.
This is quite literally the least they could do, watch them not do it and not acknowledge the mistake in the first place.
Can you say something about this? Why did you "fix" the mistake? I know the pack was originally intended to give us an 86, but why couldn't you just live with it and let everyone have an 89 when the mistake had been made? Why did you decide that the rest of us should get an 86 when some of us had gotten an 89? It's BND, so we are not even talking about a card that we can use in sets. So what would have been the problem with letting everyone have an 89 after the mistake? Is there any chance that you could still make up for the mistake for those who didn't get an 89?
It's also disappointing to see these kind of mistakes that benefit the player base being fixed so quickly, while mistakes that don't benefit the player base, such as the Grudge Match moments giving BND cards instead of UT, tend to take a longer time to be fixed. But can you say something about the mistake with the free CHEL Week pack?
Simple, the fear of losing money, people won't do the 89 MSP, if we get a free BND. They won't do anything, just like the 7,000,000 M coins last year from doing a moment or objective.
mistakes happen, totally understand that but this should be corrected by EA to give the same 89 BND choice pack to all players that did not receive this pack and instead have 86 choice pack. If you are not able to advise on when this fix will be made please provide email contact for someone at EA that we as a community can contact directly.
Me also received only 86
Yeah it would be nice to get the 89 bnd like some people its just not fair if we dont get it for free too
Its hilarious how their answer to all this is to ignore the consumer and act like nothing happened. Great business strategy.
Accountability is nonexistent when it doesn’t benefit EA. Give players a free 89 BND choice pack it’s fixed immediately, but if there was an issue with menus syncing it’s ignored until the next patch months away 😂
True, but I would like to see someone from EA explain why they changed it to 86 after some people got an 89. They might not want to say what you said so they might have a different explanation for it. Or maybe they don't have a different explanation and that's why they are not saying anything.
I think the 7M coins was a much bigger mistake from EA's perspective and it's understandable that they didn't want to give everyone such a huge amount of coins. This mistake with the free BND pack shouldn't be such a big deal for them and they should have just owned up to the mistake and let everyone have an 89 BND card instead of an 86.
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