Ranked Games does not count

EA_Aljo​ 

So, once again, the usual error: the connection drops, but there's no error in my router recording. I'm attaching a video. And this error only occurs when you win the game by a large margin.

https://youtu.be/O16CQlNCcoA

EA_Aljo​ 

ok, i`ll try it.

As a test can you try using the other controllers?

EA_Aljo​ 

Well, the Nacoon controller is sold by Sony as a PS5 controller, and the Hall Effect sticks make it much more direct when steering or changing direction with the players.

I understand those controllers aren't good for playing, but do you have the same issue that you do with the Nacoon controller with the others also?

EA_Aljo​ 

When I use the other controllers, I can't drive my players properly anymore; they don't drive straight, stick drifting. My controller didn't have any problems. The other controller was displayed incorrectly.

Can you try using one of the other controllers to see if you have the same problem?

EA_Aljo​ 

I have three controllers: the original, but that one has stick drift, the Dual Sense Edge, which also has stick drift, and the Nacoon is up to date. I was fed up with always having to buy a new controller or new sticks for the Dual Sense, so I got the Nacoon, which you can update on your PC.

Do you have a standard controller you can try? Also, if that controller has firmware, can you check to see if it's up to date?

EA_Aljo​ 

I use the Nacoon Revolution 5 Pro Controller, which has Hall-Effect sticks, so there's no stick drift. I have a headset, the Sony Pulse 3D, but it's off and only used when I play NFS Unbound. And the thing with the opponent's controller not being fully mapped was the second time, but I didn't think anything of it the first time. Only now, after a game crashed in the middle and was counted as a loss, did I think about it, and immediately after the controller crash, I made a video. Whenever the EA connection drops for me, or usually, a red bar always appears in the top right corner saying "The connection to the EA servers has been lost." And that wasn't the case, as you can see in the video.