Respectfully, does the team even listen to feedback from the community? I can only imagine how frustrating your position is and I don’t mean for this to come off as an attack but it feels like all of the criticism from the community is either ignored or given an awful response (TOTY for example). I understand it’s a business at the end of the day but it just feels like money is their only focus rather than their consumers enjoying the game.
The developers and content team needs to be more vocal with the community and explain things. They basically only communicate directly to content creators or we have to wait for a response from you which I think is not fair to the community or you. Not all players go on the EA forum, HUT Reddit or watch HUT content creators. Great example, all previous years in HUT 99 overall fantasy players had 99 speed, now they all won’t and it was only communicated to content creators that it wasn’t a mistake. Why was this changed? Why weren’t these changes communicated to the community when the Fantasy event was released? It’s just simple things like this that frustrates the community and drives people away from the game as months go on.
Community ManagerThat's all very fair. I understand how you feel. So, the devs don't interact any longer. There was a time they did, but due to community backlash, they stopped. It would be great to see more communication and I know that's something we want to do.
As far as 99s and attribute ratings go, there is no rule saying that every attribute needs to be 99. The OVR is 99, but that doesn't automatically mean they get 99 speed. It's entirely possible there will be 99 speed items in the future. The current ratings are a design decision though and that's not based on how those items were treated in previous games.
Thanks for commenting on the 99 overall cards. At least we now know it's intentional that the two 99 overall Fantasy Hockey cards don't have 99 speed/acceleration, although I still don't understand why such a decision was made considering how expensive Fantasy Hockey cards were to build this year.
But can you explain why Dylan Cozens ended up having lower speed than Anton Lundell at 99 overall when his 80 overall base card has higher speed/acceleration than Lundell's 81 overall base card and his 85 overall card has higher speed/acceleration than Lundell's 88 overall card? None of those cards are custom builds, so even if it's intentional that they don't have 99 speed/acceleration at 99 overall, how does it make any sense that Cozens has lower speed than Lundell?
Community ManagerI don't have any details on Cozens and Lundell. It's a difference of 1 so most likely, it's not really going to be that noticeable.
I appreciate the response. It’s really unfortunate that it’s gotten to this point and I can see why they don’t engage but I strongly feel if they want to build a better rapport with the community, communicate is needed. The internet is always going to be a negative place and while I have no experience in game development, the backlash is something to be expected when content is not being enjoyed by the community, especially when some of the content is received poorly and justifiably so.
When a significant amount of the feedback is negative, I don’t understand why they wouldn’t just listen to the feedback even if some of it is rude and attacks towards them. If they’re in this line of work, they should expect that kind of feedback and shouldn’t hide from it. Like I mentioned, it’s the internet at the end of the day. Every gaming community is toxic in its own way especially in sports games.
Community ManagerWhen a significant amount of the feedback is negative, I don’t understand why they wouldn’t just listen to the feedback even if some of it is rude and attacks towards them. If they’re in this line of work, they should expect that kind of feedback and shouldn’t hide from it. Like I mentioned, it’s the internet at the end of the day. Every gaming community is toxic in its own way especially in sports games.
It's not that this feedback is never seen. Most likely, it's already been reported by someone else that wasn't giving it in a rude manner. Regardless, there's always a focus on community feedback along with the team's own choices on what gets added, updated and fixed.
With all due respect EA_Aljo, people are rude because they're frustrated. They haven't been heard for years.
Run a survey on how community likes the various things added and get feedback that way? A short survey thats anon.. I bet you'd get good feedback that way. Why not do that? Cause you know that majority of answers will go against what you guys do.
Here are some honest feedback points and the common theme that comes with them:
-Menus are terrible. Have been for years. Has been communicated and no improvements. Super slow and animations when completing sets are a joke. Takes people hours to do capain/icon sets. Why? Go buy the packs in the store. Spend your money. Money Grab!
-LTD cards... WOOF you say you got a lot of backlash on that? i wonder why... Cause its a MONEY GRAB.
-Buggy gameplay driven by the awful X-factors. X-Factors were the start of downhill trajectory for EA as a whole. The amount of unrealistic goals people score is mind boggling. The goalie animations? brutal. Cards can be useless due to their x factors. I play in a no perks league on WOC. Brings back the good ole days. Or at least a no perks game. But OP X-Factor? Money Grab!
-Line combos and salary... Great idea but you guessed it, another money grab. Relates to the LTD thing... Need to make every event card by spending a multiple hours each week doing mindless chores. Do you not realize the economy we live in where people need 2 jobs to survive? Heaven forbid they can come home, play 2 games and log off. Not have to play countless hours for virtual hockey cards.
-Moments are just straight up comedy and I dont find them that hard, but again just mindless chores with the same objectives every week for the same mediocre at best rewards? Frustration to buy packs.
-WOC pre-builds and perks behind a paywall? see above on money grab...
I can go on and on. And if this comes off as rude, I am sorry but the frustration with everything and no feedback being given is astounding. We just want a game that's not insanely frustrating to play. Endless chores to do. I'll only buy this game to play organized leagues like the BBHL where the game actually feels like a hockey game.
"Due to community backlash" it was literally only a few people, the vast majority was respectful.
Community Manager
