Forum Discussion

Aemeathx's avatar
Aemeathx
New Rookie
1 day ago

HUT Starter pack issues

Playing on ps5, bought the $6.99 cdn starter pack, it charged my purchase method and did not go to my inbox or unopened packs in hut been like this for over an hour now.

5 Replies

  • federo5's avatar
    federo5
    New Adventurer
    6 hours ago

    you people are the reason why this game has continued to be a horrendous mess. Stop buying this crap and force EA to either put this deteriorating franchise out of its misery or actually improve the game meaningfully.  

  • Aemeathx's avatar
    Aemeathx
    New Rookie
    10 hours ago

    still not showing today even after multiple restarts today too and says its been purchased on ps store and i never got it ingame

  • tuju67's avatar
    tuju67
    Seasoned Newcomer
    17 hours ago

    Good luck. I’m still waiting for my 2 prime packs from NHL 26. You know they will never fix it bro

    easier for them to say “everything is working fine” instead of admitting they made a mistake. What do you expect if the community manager doesn’t even know about the pack and questions the person if the name was right LOL

  • Aemeathx's avatar
    Aemeathx
    New Rookie
    18 hours ago

    I did that like 4x because when you buy now auction items they get stuck so you have too anyway, so not entirely sure why it's not shown up

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hi there. Try completely closing NHL 27 and loading back into it again. Let me know if you can see the pack then. Thanks!