Serious question to the devs

Hi there. Thanks for the feedback.

While there's a lot that is obviously still very similar, there were a lot of changes. Namely in presentation as well as adding Connected Franchise. There was a lot of work done on gameplay and AI as well. Franchise mode and BaP didn't really have changes due to the focus on what I mentioned. Just like in the past when we spent significant time on those modes it meant others didn't get as much attention.

You mention only caring about HUT. That mode also didn't get many updates. One of the main areas of development was the addition of a non-monetized mode as well as presentation and gameplay. Which affect the whole game and not just HUT.

So, I can understand why you feel the game is copied and pasted since you primarily play a mode that didn't get updates. 

Why did you guys restrict our ability to use a full 100 points in the first season for build perks while simultaneously making a paid build that’s grossly overpowered in strength and speed?

EA_Aljo wrote:

One of the main areas of development was the addition of a non-monetized mode as well as presentation and gameplay

with respect, the gameplay stinks right now. it was ok at launch but MANY people are upset about the gameplay after the updates. I have yet to see anything that was in the gameplay deep dive. all the AI wants to do is go straight up the ice, and get the puck taken (most of the time) or if they do make it shoot. on defense, all they do is hit from the red line to the offensive zone but going in the defensive zone they barely hit and then when they do and get the puck, it's like they have no clue what to do. you have wide open teammates but they just hesitate and try and skate around till they get it taken off of them. rarely will they pass back and forth or around the boards. the gameplay is not where it's supposed to be. to be honest, I'd rather have the graphics and such like NHL1 and ya'll focus on the gameplay than have life like fans and the gameplay to be non existent. but that's me

Yes. I also thought that a unique playing style was created for each team, but I don't see any difference other than in aggressiveness and that one single way the AI ​​plays.

I just want to know why weren’t things fixed from NHL’25 and NHL’26? If you must ask what specifically. I have given you a list many times and even sent you videos and photos and get either no action or “Ill pass it on to the devs” then see no action. Here, example

Why hasn’t the goalie selection style vs the default attributes not been fixed? I mean cmon. This was an issue in NHL’26, not fixed in ‘27.

The controller settings not saving in a BAP file for Goalies. Since ‘25 this has been an issue. Not fixed. You cannot save your controller settings within the BAP file, you must begin a Hockey game, then pause, change your settings. I sent you videos of this in 2025. 

EA does have a choice what to fix and what not to fix, it’s your game. My only power is to not give you my $$. That’s the only power I have. Do I want EA to lose money? No. I would rather have you fix what’s inside than put on a new coat of paint and call it a new house. 

EA does have a choice what to fix and what not to fix, it’s your game. My only power is to not give you my $$. That’s the only power I have. Do I want EA to lose money? No. I would rather have you fix what’s inside than put on a new coat of paint and call it a new house. 

Unfortunately, this is the case. We have to prioritize more critical issues. I would be happy to get this submitted again if you can get me videos of your issues in 27.

may I ask what are "more critical issues" other than possible crashes and then gameplay?