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Shesty2131's avatar
Shesty2131
New Novice
1 month ago

Game Crashing When Keyboard pops up

My game keeps crashing every time the keyboard pops up on screen and I have tried uninstalling the game, restarting the game and my xbox series x, resetting my xbox, and clearing the cache. I talked ...
crashing
freezing
ultimate team
xbox
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
1 month ago

Hey, everyone. Which mode(s) are you experiencing this in? Is it every mode and anytime the on-screen keyboard is used?

  • PeterisP12's avatar
    PeterisP12
    New Novice
    1 month ago

    Hi.

    For me it is only when opening hut mode and system asks to create name for the team. 

    And when I go to CHEL mode and try to edit players name/surname. I can play with standard Jordan NHL name, but as soon as I try to edit then system crushes. 

    Hope it helps.

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