game crashing during Ranked in HUT
I am honestly very tired of this broken game, the crashes are very frequent. I have played 7 games today. It crashed three times, once in second period, then in third, the last time I didn't even get to the first faceoff. Players are overpaying this game at this point and u still cant figure out the crashes or somehow manage that crashes destroy your ranked standings...Game Crashing When Keyboard pops up
My game keeps crashing every time the keyboard pops up on screen and I have tried uninstalling the game, restarting the game and my xbox series x, resetting my xbox, and clearing the cache. I talked to multiple people through the ea chat and they couldn’t do anything and said to come here.Lost Connection in WOC
Platform: Xbox Series X/S EA ID / Gamertag: Bjhondu5/Hondu5 ISP: Glofiber (Wired, 2 Gbps download/upload) Router: eero Mesh System (Hardwired directly via Cat6) Location/Region: VA Issue Description: I am experiencing a persistent issue where I am automatically disconnected from the EA Servers within 1 to 2 minutes of loading into the World of Chel menus. This happens consistently, preventing me from playing any online game modes. Because my local network architecture is flawless and fully optimized, this appears to be a server-side authentication token or account database corruption issue matching known recent server-side memory leaks. My Network and Environment Specifications: Connection Type: Hardwired Ethernet (verified Cat6 cable). Tested on alternate physical ports with identical results. NAT Type: Open (Default Port 3074 UDP/TCP confirmed active via UPnP). IP Allocation: Public IP Address (Confirmed completely removed from CG-NAT by my ISP, Glofiber). DNS: Tested on both Google DNS (8.8.8.8) and Cloudflare DNS (1.1.1.1). EA Game Ports: Manually forwarded TCP 80, 443, 3659 and UDP 3659, 6000 inside my eero configuration. ISP Status: Fiber optic multi-gig line with 0% packet loss and extremely low baseline latency. Glofiber does not deploy IPv6 in my market, ruling out translation encapsulation conflicts. Troubleshooting Steps Already Completed (All Have Failed): Full Reinstallation: Completely deleted and reinstalled the entire game application. Console Factory Reset: Completed a full hardware and software reset of the Xbox console. Cache Flushes: Cleared the Alternate MAC Address, cleared the NHL game "Reserved Space" allocation, and power-cycled the hardware. Credential Reset: Manually updated my EA Account password from the dashboard to force a server-side active token purge. Account Link Verification: Verified via the EA Customer Portal that my Xbox Gamertag is natively bound to the correct, primary EA email address. Feature Isolation: Disabled Xbox "Quick Resume" entirely to ensure clean boot states. Tested on Wi-Fi to isolate physical network hardware with the exact same 2-minute disconnect loop result. Requested Action: Because this issue persists across a factory-reset console and a dedicated public multi-gig fiber line, the error is isolated to my specific EA account cloud profile or matchmaking cluster database state. Please escalate this to a senior technical support specialist or database administrator to manually flush/clear my cloud profile database cache, re-sync my backend account profile tokens, or review if a corrupted vanity/attribute file inside my Chel data is causing the server to reject the session.
NHL 27 Game Crashes "Be a Pro Career"
I have seen several reports of PS and Xbox users crashes while trying to get through the Be a Pro Career mode. I bought the deluxe addition to get extra time and other things for my game playing but its unstable and wasted "pre release" time before its made available to everyone else. I am guessing no one at EA cares about giving anything for this game breaking crashes for those who have given extra money for this time access, but what is going to be done? 🤨Severe menu lag on Xbox (trades take 2+ minutes, HUT menus slow)
Platform: Xbox Series S Game version: [Update 2.1 Connection: Wired Ethernet Issue: Menus in NHL 27 are extremely slow, to the point that some modes are hard to play. The worst example: completing a single trade takes 2 minutes or more from proposing to confirming. HUT menus (Collections, Auction House, Edit Lines, Store) also lag badly, with long loading spinners after almost every click. Even when completing a game, it can take a few mins to have an option to do anything. It should not take 20 mins+ to complete a few sets and be constantly waiting for the game to load. What I've already tried (none fixed it): - Switched from Wi-Fi to a wired connection - Deleted temp/cached files - Deleted the default roster file - Full power cycle and cleared alternate MAC address - Game is fully updated Other games on the same console and network navigate menus normally, so this appears to be specific to NHL 27. Request: Please look into menu and trade-screen performance on Xbox, and HUT server response times. Menu speed is the single biggest thing hurting my enjoyment of the game. I'm happy to provide video clips or additional details if that helps the team reproduce it. Any information toward a resolution would be appreciated. Thank You!This game wouldn't be good in 1999
World of CHEL - 6v6 drop ins... Just got kicked for poor team play after the opposing team scored a goal (that was kicked and was overturned), while I was in the penalty box after my first and only 2 minute minor of the game. Fix this game already. You wait 30+ minutes to find a game just to get booted and lose RP for this... This is coming off you guys giving me a offensive name warning FOR MY ACTUAL NAME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Don't worry, I don't feel too insulted, but I was sure to pass on my offensive name "violation" to be parents so they know.